A virtual assistant performs the same, or similar, tasks as a traditional assistant/PA. The important difference is that they work remotely. Virtual assistants can be directly employed or may be appointed by an agency.
What does the role consist of?
The tasks expected of a virtual assistant are potentially quite varied. They may or may not include:
Research – Assistants can save management and executives time by carrying out research for them. It may include researching venues, data, competitors, reports and even news. But for the most part, virtual assistants are only expected to undertake online research.
Travel planning – Much like a traditional PA, virtual PAs are often tasked with researching, finding and booking travel for managers and executives, as well as managing their entire itinerary of events during a business trip.
Customer services – It is not uncommon for virtual assistants to assist with customer service, especially for small outfits. They may well be the first port of call for clients and customers, assisting them directly, but also connecting them with the correct person.
Calendar support/management – This may involve booking, rescheduling and confirming appointments.
Email management – It’s common for virtual assistants to handle email inboxes for their employers. A competent assistant may respond to emails, direct them elsewhere or bring them to your attention.
Bookkeeping – This is not usually an expected skill, but it is a desirable one. Virtual assistants who have the relevant expertise may well be called upon to help with accounting, payroll and/or general bookkeeping.
How to become a virtual PA
A virtual PA will ideally have some experience in administrative assistance. Virtual PA jobs are typically found online and usually via an agency that can link you up to the right employer. If you’re looking for a role as a virtual PA Hampshire, then look no further than an agency like https://getaheadva.com/our-services/business-administration/virtual-pa-services/hampshire/.
A virtual assistant is not that different from a traditional assistant, undertaking many of the same administrative tasks, but from a remote location. The role allows flexibility for the assistant, who can balance their work and life accordingly.